Supply Chain Manager

Working Hours: 8 hours, from 4 PM till 12 AM Beirut Time
Working Days: 5 days a week
Days Off: Saturday and Sunday
Work Location: Fully remote – you can work from anywhere
Salary Range: 2,500 -3,000$ per month

Company Overview

The company is a fast-growing, US-based, direct-to-consumer ecommerce business operating in the men's supplements, health, and wellness industry. The business has reached eight figures in revenue, with ambitions to grow toward nine figures.

Its business model combines new customer acquisition with recurring subscription orders, product launches, bundles, and promotional gifts. The company operates a growing ecommerce business and places strong emphasis on operational efficiency, customer experience, cost optimization, and sustainable growth.

You'll find a culture built around ownership, accountability, speed, and high standards. The team values clear communication, proactive problem-solving, commercial thinking, and measurable results. If you enjoy building efficient supply chain operations, negotiating better supplier and shipping terms, and taking ownership of inventory, procurement, and fulfillment, this is a role where your work will have a direct impact on the company's growth and profitability.

Mission

We're hiring a Supply Chain Manager to own and optimize the company's end-to-end supply chain operations, covering demand forecasting, procurement, manufacturing, inventory management, freight, and fulfillment.

Your mission is to reduce product, freight, and fulfillment costs while improving shipping speed, reliability, and product availability. You'll be responsible for identifying better suppliers, negotiating more competitive rates, optimizing shipping routes, improving inventory planning, and ensuring products are available when customers need them.

You'll own the operational processes that connect sales demand with purchasing, production, warehousing, and customer delivery. This includes managing supplier relationships, maintaining accurate inventory forecasts, coordinating production schedules, monitoring shipping performance, and identifying opportunities to reduce landed costs.

This is a highly hands-on role. You'll be expected to independently analyze supply chain data, identify inefficiencies, negotiate with suppliers and logistics partners, implement improvements, and verify the financial and operational impact of your decisions.

If you're commercially minded, analytical, experienced in DTC ecommerce supply chains, and capable of turning operational problems into measurable cost savings and better delivery performance, you'll feel right at home.

You'll work closely with the founder and commercial teams, taking ownership of supply chain decisions and ensuring that every improvement translates into measurable savings, stronger operational performance, and a better customer experience.

Key Responsibilities

Your daily tasks will vary, giving you the opportunity to improve existing processes, negotiate better commercial terms, and build a more efficient and reliable supply chain operation. You'll own the supply chain function end-to-end, from forecasting and purchasing through manufacturing, inventory, and final customer delivery.

Own the end-to-end supply chain operation, including demand planning, procurement, manufacturing, inventory management, freight, and fulfillment.
Maintain rolling demand forecasts by SKU and product variant using historical sales trends, subscription renewal demand, planned marketing spend, promotions, and product launches.
Convert bundles, promotional gifts, and subscription orders into accurate product-level unit requirements while avoiding double-counting demand.
Establish and maintain reorder points, safety stock levels, and purchasing schedules based on actual supplier lead times and demand variability.
Maintain accurate inventory records by reconciling sellable stock, allocated inventory, open purchase orders, and inbound shipments.
Ensure damaged, held, expired, or otherwise unavailable inventory is excluded from sellable stock calculations.
Own purchase orders, supplier communication, production schedules, and packaging availability.
Negotiate supplier pricing, minimum order quantities, payment terms, production lead times, and other commercial conditions.
Build and maintain strong relationships with manufacturers, freight forwarders, shipping carriers, and third-party logistics (3PL) providers.
Identify and develop backup suppliers and alternative sourcing options for critical products, packaging, and components.
Research, compare, and negotiate better shipping lines, freight forwarders, carriers, routes, and service levels.
Analyze shipping costs and actual transit performance to identify opportunities to reduce freight expenses and improve customer delivery times.
Optimize inbound freight, shipping routes, dispatch processes, and fulfillment operations.
Reduce unnecessary shipping surcharges, failed deliveries, lost shipments, and reshipment costs.
Monitor 3PL performance and ensure orders are dispatched accurately and within agreed service expectations.
Ensure bundles, promotional gifts, product variants, and subscription orders are fulfilled correctly.
Coordinate product specifications, approved label versions, certificates of analysis, testing records, and manufacturer documentation with relevant specialists.
Maintain lot and expiry traceability, manage stock rotation, and minimize expired or excess inventory.
Support marketplace verification, product quality investigations, and documentation requests.
Track landed cost by SKU, shipping cost per order, storage expenses, fulfillment costs, and realized cost savings.
Identify and implement cost-reduction opportunities across manufacturing, packaging, freight, storage, and fulfillment.
Work with finance to communicate upcoming purchase commitments, supplier payment schedules, and expected cash requirements.
Coordinate with marketing, retention, customer support, and other teams to ensure inventory and fulfillment readiness for product launches and promotions.
Provide regular reporting on inventory levels, purchasing commitments, supplier performance, shipping costs, delivery times, and operational risks.
Identify supply chain bottlenecks and proactively resolve shortages, production delays, shipping disruptions, and fulfillment issues.
Maintain clear documentation of suppliers, purchase orders, inventory processes, shipping arrangements, and operational procedures.
Continuously evaluate opportunities to improve supply chain efficiency, reduce costs, and increase delivery reliability.
Optimize parcel dimensions, packaging size, and shipment weight to reduce shipping costs without compromising product protection or delivery quality.
Evaluate opportunities for inbound freight consolidation to reduce transportation costs and improve shipment efficiency.
Maintain a prioritized cost-reduction and shipping optimization plan, tracking expected savings, realized savings, implementation progress, and operational impact.

How Success Will Be Measured

Performance will be evaluated using measurable operational and financial indicators, including:

Verified cost savings in dollars and percentages across manufacturing, freight, storage, and fulfillment.
Landed cost per SKU and total shipping and fulfillment cost per order, including surcharges and reshipments.
Median and 90th-percentile order-to-delivery time.
Dispatch time, carrier transit time, and percentage of orders delivered within the promised delivery window.
Carrier and 3PL performance, including on-time dispatch, order accuracy, lost or damaged shipments, and failed-delivery rates.
Core product availability, stockout days, inventory accuracy, excess inventory, and expiry exposure.
Accuracy of inventory forecasts, purchasing plans, and replenishment schedules.

Performance targets will be agreed upon following the initial supply chain audit.

Cost savings must be verified against actual invoices and operational data, using comparable shipment weights, destinations, service levels, and volumes. Proposed savings must be distinguished from realized savings, and cost reductions must not compromise product quality or delivery reliability.

First 90 Days

First 30 Days: Audit and Baseline

Audit existing suppliers, inventory, shipping invoices, freight routes, carriers, 3PL fees, and delivery performance.
Establish baseline costs, shipping times, inventory accuracy, and supplier performance.
Identify the largest cost-reduction opportunities and operational bottlenecks.
Review current demand forecasting and replenishment processes.

Days 31–60: Optimization and Implementation

Negotiate improved supplier, manufacturer, freight, and carrier terms.
Evaluate alternative shipping lines, routes, carriers, and packaging options.
Implement improved inventory forecasting, replenishment rules, and purchasing schedules.
Establish clear fulfillment performance expectations.
Quantify expected savings and delivery-time improvements before implementation.

Days 61–90: Results and Accountability

Demonstrate verified cost savings and improved shipping performance against established baselines.
Scale successful supplier, freight, routing, and fulfillment improvements.
Resolve underperforming shipping routes and operational bottlenecks.
Present the next quarter's purchasing, cash requirements, and supply chain improvement plan.

Qualifications

Years of Experience: 3–5+ years in supply chain management, procurement, logistics, inventory planning, or a closely related field.
CRM Tool: Not required.
Software/Tools: Strong experience with Excel, Google Sheets, Shopify, inventory management systems, shipping platforms, supplier management, and 3PL systems.
Ecommerce Experience: Required. Proven experience managing supply chain operations within a DTC, ecommerce, or consumer-products business.
Industry Knowledge Required: DTC ecommerce, demand forecasting, procurement, manufacturing, freight forwarding, inventory management, shipping optimization, and third-party logistics.
Specific Product Experience: Experience with supplements, health and wellness products, subscription products, or other shelf-life-sensitive consumer goods is strongly preferred.
Business Scale: Experience supporting an eight-figure ecommerce business is strongly preferred.
Commercial Experience: Proven ability to negotiate supplier and carrier rates, reduce landed costs, and improve shipping performance.

Candidate Assessment

Candidates may be asked to complete a practical supply chain assessment using an anonymized business data pack.

The assessment may include sales data, subscription demand, inventory levels, purchase orders, supplier quotations, freight invoices, carrier rates, 3PL fees, and shipping performance data.

Candidates should demonstrate their ability to:

Identify major cost inefficiencies, shipping delays, inventory risks, and supplier-related bottlenecks.
Compare at least two alternative shipping options using total cost, transit time, and service performance.
Calculate potential monthly savings and recommend the most commercially viable shipping improvements.
Build a practical 13-week inventory and replenishment forecast for selected products.
Calculate recommended purchasing quantities, reorder dates, projected inventory balances, and expected cash requirements.
Account for recurring subscriptions, bundles, promotional gifts, supplier lead-time variability, and unavailable inventory.
Explain how they would respond to increased demand, delayed shipments, or unexpected supply disruptions.
Prioritize the five most important improvement opportunities, including expected impact, dependencies, and performance measures.

Candidates may be required to submit:

A concise document or presentation explaining their findings and recommendations.
A supporting spreadsheet containing forecasting models, replenishment plans, shipping comparisons, and cost calculations.
A sample weekly supply chain report highlighting key metrics, risks, and decisions requiring management attention.

Candidates will be evaluated on commercial judgment, numerical accuracy, analytical thinking, prioritization, communication, and their ability to translate analysis into practical operational improvements.

Skills & Competencies

Strong understanding of end-to-end supply chain management and ecommerce operations.
Excellent demand forecasting and inventory planning skills.
Strong procurement and supplier negotiation capabilities.
Ability to identify and execute cost-reduction opportunities across manufacturing, freight, and fulfillment.
Strong understanding of freight forwarding, shipping routes, carrier pricing, and delivery performance.
Ability to analyze shipping invoices, supplier quotations, and 3PL fees to identify unnecessary costs.
Strong Excel and Google Sheets skills, including the ability to build forecasting models and purchasing plans.
Strong analytical and numerical skills, with the ability to work confidently with large operational datasets.
Ability to manage multiple suppliers, manufacturers, freight partners, and fulfillment providers simultaneously.
Strong understanding of inventory control, reorder points, safety stock, lead-time variability, and stock rotation.
Ability to balance product availability, customer delivery expectations, operational costs, and working capital.
Strong commercial judgment and negotiation skills.
Ability to identify operational risks and resolve problems proactively.
Highly organized, detail-oriented, and comfortable managing multiple operational priorities.
Ability to work independently and take full ownership of supply chain operations.
Strong communication and reporting skills.
Ability to provide clear operational updates and communicate issues, opportunities, and recommendations to leadership.
Bias toward action, accountability, and measurable improvements.

Technical Requirements

Own PC or laptop capable of handling spreadsheets, inventory systems, reporting tools, and operational platforms.
Reliable high-speed internet connection (wired connection recommended).
Advanced working knowledge of Microsoft Excel or Google Sheets.
Experience working with Shopify and ecommerce order data.
Experience working with inventory management systems and warehouse stock reports.
Experience analyzing supplier quotations, purchase orders, freight invoices, shipping rates, and 3PL fees.
Strong understanding of demand forecasting, replenishment planning, safety stock, and inventory management.
Experience managing manufacturers, suppliers, freight forwarders, shipping carriers, and 3PL providers.
Ability to build and maintain a 13-week inventory and replenishment forecast.
Ability to calculate landed costs, shipping costs per order, inventory requirements, and expected purchasing cash requirements.
Experience working with subscription demand and recurring ecommerce orders.
Familiarity with lot tracking, expiry management, product specifications, and certificates of analysis.
Ability to analyze dispatch and delivery timestamps to evaluate shipping performance.
Ability to create clear operational dashboards, reports, and weekly supply chain updates.
Experience using automation or reporting tools to improve operational accuracy and efficiency is preferred.

Proof of Work

Candidates must be able to demonstrate real supply chain improvements they have personally implemented within a previous ecommerce or consumer-products business.

The ideal candidate should be able to explain:

The business, its approximate revenue scale, and the products they were responsible for managing.
The supply chain functions they personally owned, including forecasting, procurement, manufacturing, inventory, freight, and fulfillment.
The biggest operational or cost-related problems they identified.
The suppliers, manufacturers, freight partners, and 3PL providers they managed.
The negotiations and operational changes they personally implemented.
The original cost baseline and the improvements achieved.
How much they reduced landed costs, shipping expenses, or fulfillment costs.
How they improved shipping speed, delivery reliability, or supplier lead times.
How they measured and verified the savings against actual invoices and operational data.
The measurable impact their work had on business profitability, cash flow, inventory availability, and customer experience.

Candidates should ideally provide two or three measurable examples of cost reductions or shipping improvements, including the starting point, actions taken, financial savings, operational improvements, and timeframe.

If confidentiality agreements prevent candidates from sharing original company data, they should be prepared to provide anonymized examples or recreate their forecasting models, inventory plans, or cost-analysis spreadsheets.

Candidates who can demonstrate actual financial and operational improvements will be prioritized over candidates who only have theoretical supply chain knowledge.

Position Description

Working Hours: 8 hours, from 4 PM till 12 AM Beirut Time
Working Days: 5 days a week
Days Off: Saturday and Sunday
Work Location: Fully remote – you can work from anywhere
PTO (Paid Time Off): You may request time off anytime with advance notice.
Salary Range: 2,500 -3,000$ per month